1. Information We Collect (User Only)
When you register or book a ride as a user on Sawari Adda, we collect only the information necessary to provide ride-matching services.
- Full name
- Mobile number
- Email address (if provided)
- Profile photo (optional)
- Pickup and drop location details
- Device information and IP address
- Payment transaction details (processed securely via third-party gateways)
We do NOT collect driving license or vehicle-related documents from users.
2. Location Data Usage
To enable accurate ride matching and improve safety, Sawari Adda collects location data while the app is in use.
- Real-time location during ride booking
- Pickup and drop coordinates
- Approximate background location (if permission granted)
You may disable location permissions anytime from your device settings, but certain features may not function properly.
3. How We Use User Information
Your information is used strictly for:
- Matching you with available ride providers
- Booking confirmation and ride coordination
- Processing payments and refunds
- Customer support assistance
- Fraud prevention and security monitoring
- Sending important service notifications
We do not use your personal information for unrelated commercial purposes.
4. Information Sharing
We do not sell or rent your personal data. Limited information may be shared:
- With ride providers for ride coordination (name & contact only)
- With secure payment processors
- With law enforcement agencies if legally required
- With technology service partners under strict confidentiality agreements
5. Data Security Measures
We use encryption protocols, secure servers, access control systems, and monitoring mechanisms to safeguard your personal information.
While we strive to protect your data, no digital platform can guarantee absolute security.
6. Cookies & App Analytics
We use cookies and mobile analytics tools to:
- Improve app performance
- Understand user interaction patterns
- Enhance booking experience
You may disable cookies via browser settings where applicable.
7. User Rights & Data Control
As a user, you have the right to:
- Access and update your personal information
- Request correction of inaccurate data
- Request permanent account deletion
- Withdraw consent for optional permissions
Account deletion requests can be submitted via support@sawariadda.com.
8. Age Restriction
Sawari Adda services are strictly available to individuals aged 18 years or older. We do not knowingly collect information from minors.
9. Data Retention
User data is retained only for as long as necessary to fulfill service obligations, resolve disputes, comply with legal requirements, and prevent fraud.
10. Policy Updates
We may update this Privacy Policy periodically. Continued use of the app after updates signifies your acceptance of the revised policy.
11. Contact Information
For privacy-related queries or data requests, contact:
Contact Us